These Terms govern your use of the Minlane Living Archive service operated by Minlane Inc. By creating an account, you agree to these Terms.
Minlane is a family archive service that helps you capture and preserve the stories and voice of a loved one. The service operates in the following modes:
Conference call (Mode 1 — currently active): You and your loved one call each other as normal. Minlane joins the call as an announced recording participant, records the conversation, transcribes it, and generates a memoir chapter.
Narrate yourself (Mode 2 — currently active): You record your own voice directly in the browser to narrate a story. No outbound call is placed. If anyone other than yourself will be recorded, you are responsible for obtaining their prior consent.
Family Radio — currently active: Your loved one can call a dedicated Minlane phone number at any time to leave a spontaneous voice note. The voice note is transcribed and delivered to your family circle.
AI-initiated outbound call (Mode 3 — not currently active): Minlane would call your loved one directly without you on the line. This mode is built but deliberately disabled pending additional legal and operational review. These Terms will be updated before Mode 3 is enabled.
The service is subscription-based. A free trial period may be offered as stated at the time of signup. After the trial, continued use requires a paid subscription.
You must be at least 18 years old to create an account.
You are responsible for keeping your account credentials secure.
You may only create one account per person. Sharing accounts is not permitted.
You are responsible for all activity that occurs under your account.